Return Policy

RETURNS / REFUNDS

Eligible items can be returned within a 14 Business Day (Monday - Friday) return window from date of purchase.

To check whether an item is eligible for return, please refer to the specific product page. Items labeled as **FINAL SALE** cannot be returned.

For returns, please contact  neekz+support@omniamundillc.com. We will provide you with detailed instructions on how to proceed and resolve the matter.

Refunds for approved returns will be processed back to the original payment method used for placing the order. This will happen once our team marks the item as received. You can expect to receive your refund within 3-5 business days, depending on your bank's processing time.

For a return to be accepted, products must be in unused, unworn, unwashed, undamaged, and resellable condition.

Please note that shipping and handling fees are non-refundable.

ITEMS NOT ELIGIBLE

The following items, while not limited to this list, are considered FINAL SALE and cannot be returned or exchanged. Please consult the individual product page for indicators of final sale status.

FINAL SALE ITEMS: 

      • Gift Cards
      • Drinkware
      • Swim Apparel
      • Innerwear (bras, underwear, etc.)
      • Soft goods (pillows, blankets, beddings, towels, etc.)
      • Items marked "Non-Returnable" on the product page
      • Personalized items

DAMAGED OR DEFECTIVE ITEMS

If an item arrives damaged or defective, don't worry – we're here to help!

For items that arrive damaged or defective, please email us a photo and explanation of the issue to neekz+support@omniamundillc.com. We will provide you with further instructions on resolving the issue.

Please be aware that we reserve the right to decline returns or refunds for damaged or defective items reported more than 14 Business Days (Monday - Friday) after the delivery date.

QUESTIONS?

Whether you have a concern about your order, wish to initiate a return, or simply have a question, feel free to reach out to us at neekz+support@omniamundillc.com.

Your support means a lot to us as we embark on this journey together!